NACE Career Center

The beautiful and bustling Hilton, Austin boasts 800+ guest rooms and over 85,000 square feet of premier meeting space. An ideal location for your clients to host their convention or life event! The catering department is consistently striving to maximize revenue and ensuring event planner satisfaction while meeting and or exceeding department and individual revenue goals.

• Minimum Years of Experience: two (2) years Hospitality related experience at manager level within events or catering 

• Management Experience (type): Project Management/Process Management 

• Additional Requirements (i.e. % of travel time, etc.): 0% travel

• Core Competencies including but not limited to:

  • Writing-Communicating effectively in writing as appropriate for the needs of the audience.

  • Reading Comprehension- Understanding written sentences and paragraphs in work related documents.

  • Oral Comprehension- The ability to listen to and understand information and ideas presented through spoken words and sentences.

  • Basic Computer Skills- Using basic computer hardware and software (e.g. personal computers, word processing software, internet browsers, etc.)

  • Customer and Personal Service- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • Number facility- The ability to add, subtract, multiply, or divide quickly and correctly.

  • Creativity- The ability to come up with creative ways to solve a problem.

• Management Competencies including but not limited to:

  • Adaptability- Ability to effectively adjust to major changes in work tasks or the work environment

  • Building Trust- Ability to interact with others in an honest, fair, and respectful way while giving others confidence in one’s intentions and those of the organization.

  • Communication- Skilled at clearly conveying information and ideas.

  • Customer focus- Ability to develop and sustain productive customer relationships; actively seeking information to understand and address customers’ needs.

  • High Work Standards- Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks.

  • Planning and Organizing- Skilled at establishing courses of action for self and others to ensure work is completed efficiently.

  • Decision Making/Problem Solving: Ability to identify and understand issues, problems, and opportunities; using effective approaches for choosing a course of action or developing solutions.

  • Stress Tolerance- Ability to maintain stable performance and positive relationships with others while under pressure or opposition.

  • Technical / Professional Knowledge and Skills – Demonstrates a satisfactory level of position-related technical knowledge and skills.