NACE Career Center

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.

As part of the university's comprehensive vaccination program, all Cornell employees are required to have and provide proof of an FDA-or WHO-authorized or approved COVID-19 vaccine or have obtained a university-approved disability/medical or religious exemption, regardless of their role and work location.

New hires are required to provide documentation showing full vaccination status (that is, completion of two shots of the Moderna or Pfizer vaccine or one shot of the Janssen/Johnson & Johnson) before their first day of work. If a new hire's vaccination is not complete or information is not received by their start date, the first day of work will be delayed. It is possible in some cases that an offer of employment may be withdrawn.

For additional information on Cornell's Vaccination Compliance Program click here.

Student and Campus Life (SCL) inspires transformation in all Cornell students on their journey of individual, academic and personal evolution. Our division is comprised of leading student affairs experts who support our campus on pressing student life matters including public service, health, wellness, social justice, residential living, food services, sports, recreation, career services, and student activities and organizations including sorority and fraternity life. We provide support and services to roughly 25,000 undergraduate, graduate, and professional students on multiple campuses in the U.S. and abroad.

As a division of Cornell Dining, Cornell Concessions and Suites supports the students, athletes and spectators of our athletic teams. We are proud to work for Cornell and place a strong emphasis on Cornell Pride; our focus on students is one of the many concepts that sets Cornell Concessions and Suites apart from others. Our team of experienced professionals provide memorable food experiences for the spectators at Cornell Athletic events, as well as catering to our athletes in support of recruiting, team building, and preparing for the big game.

Under the direct supervision of the Concessions Manager, the Concessions & Suites Supervisor oversees the basic operational details of concessions and catered events at select venues for Athletics and key Cornell events ranging from 50-5,000 guests or more. Specifically, this includes the completion of pre-planning checklists, supporting the supervision of staff, coordinating the event set-ups and breakdowns, and completing necessary event closing paperwork.

Additionally, this position will regularly help support on-site client relations, which can often be sensitive and complex as events can often involve high-level university officials, prominent alumni, trustees, world leaders and dignitaries that require a high level of security.

A successful Concessions & Suites Supervisor:

• Demonstrates strong organizational skills in order to plan, coordinate, and successfully deliver on a range of services.

• Ensures University, departmental, and any federal/state policies and procedures are understood, implemented and maintained in a positive and consistent manner. This includes adhering to all NYS Liquor Authority laws regarding the controls of alcohol at all points of sale

• Continues to grow, nurture and develop a positive workforce by being a trusted and respected ally to staff and brings forward any questions or concerns to management team.

• Collaborates with others in SCL and Cornell Dining to help strengthen community and campus partnerships by responding quickly and effectively to multiple priorities, situations and concerns with a high level of understanding, knowledge and initiative.

• Is highly adaptable and flexible and works well in a constantly changing environment with significant physical demands.

Required Qualifications:

• Associate degree and at least two years of experience in catering, food services, or concessions type business or the equivalent combination of education or experience required.

• Strong communications skills, both written and verbal.

• Strong computer skills including Excel, Word, PowerPoint, Filemaker, or similar database software, and calendar management programs.

• Must be able to lift and carry up to 50lbs.

• Must be able to stand for long periods of time, including periods with significant walking.

• Must possess and maintain a valid NY state driver's license with no major driving violations. Must be able to obtain DOT or university certification as may be asked to drive catering trucks on short notice.

Preferred Qualifications:

• Ability to work both independently and as a member of a team as well as the ability to problem solve, think creatively, and encourage others to work collaboratively is highly preferred.

• Previous supervisory experience and strong customer service and interpersonal skills are strongly preferred

• Knowledge of food and health codes including certifications is desirable. TIPPS or similar certifications is also desirable.

• Previous experience with Kronos, Event Master, and FSS systems are preferred.

This position is located in Ithaca, New York. The successful applicant will be expected to work on-campus. No relocation assistance is provided for this position. Visa sponsorship is not available for this position

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Job Titles and Pay Ranges:

To learn more about Cornell's non-union staff job titles and pay ranges, see Career Navigator. The final rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience.

• Education level to the extent education is relevant to the position.

• Unique applicable skills.

Current Employees:

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Online Submission Guidelines:

Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by "dragging and dropping" them into the dropbox or by using the "upload" icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website.

Employment Assistance:

For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email mycareer@cornell.edu.

If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Office of Institutional Equity and Title IX at voice (607) 255-2242, or email at equity@cornell.edu.

Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also visit the office of Workforce Recruitment and Retention Monday - Friday between the hours of 8:30 a.m. - 4:30 p.m. to use a dedicated workstation to complete an online application.

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EEO Statement:

Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.