Catering Associate Manager

Online applications must be received before 12:00am on:
September 16, 2024
If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):
1246-YN_ADMINPRO - Food Service Associate Manager

Business Title:
Catering Associate Manager

Employee Type:
Admin. Professional

Position Details:

Summary of Duties:

Under the direction of the General Manager Culinary Support Center, this position will:

• Assist with meeting reservations, banquet event order completion, client contact and billing for University Catering.
  
• At assigned catering events, supervise and direct the activities of banquet staff for all aspects of catered events, ensuring that all guests are properly served and attended to throughout assigned catered events.
  
• Position is responsible for hiring and scheduling, student employees for University Catering. Position assists with supervising, evaluating, and coaching of all student managers/supervisors and student employees for University Catering
  
• Gather and deploy resources such as personnel, china, linen and trucks in an efficient and cost-effective manner.
  
• Maintain a high level of customer service throughout all events.
  
• Adhere to all food handling and sanitation guidelines. Assist with product inventory as needed.
  
• Ensure service equipment and supplies are in good working order. Ensure catering venues are clean and well-maintained throughout the event.
  
• Acts as client point of contact, customer service leader and subject matter expert for all event operational needs supporting the needs of the Catering Management Team.
  
• Contribute to a positive, productive, and harmonious work environment.
  
• Assist and monitor annual capital and operating budgets.
  

Required Qualifications:

• A Bachelor's degree in hotel and restaurant administration, institutional management, business administration or closely related field and two (2) years of supervisory/management experience which included planning and budgeting. Additional qualifying food service work experience and/or vocational training in quantity food preparation may be substituted, year-for-year, for college education.
  
• Knowledge of Windows based computer systems and Microsoft applications.
  
• Demonstrated strong leadership skills, organizational abilities, and supervisory experience.
  
• Experience developing and maintaining operational policies and procedures.
  
• Experience administering budgets, monitoring expenses, ensuring equipment maintenance and maintaining inventories.
  
• Must have, or be able to obtain by time of hire, a valid driver's license and meet requirements in accordance with SPPM 7.10 and departmental driving standards.
  
• Must possess or be able to obtain within 14 days of employment, a Washington State Food Handler's Permit.
  
• Must be able to work a flexible schedule including evenings and weekends.
  

Preferred Qualifications:

• Experience in event planning/coordination and/or catering scheduling.
  
• Knowledge of computer systems related to facility management or scheduling.
  
• Demonstrated knowledge of full-service catering operations.
  
• Experience with menu mgmt. software.
  
• Experience with event booking software.
  
• Experience with scheduling software.
  
• Previous experience in a university catering environment.
  
• Experience and demonstrated skill working with Windows based computer programs.
  
• Qualified applicants for this position will be team players, possess excellent communication and customer service skills, and remain calm under pressure.
  
• Previous experience working in Union environments.
  
• Two (2) years of experience in full-service catering management/supervisory position.
  
• ServSafe certified.
  

To support WSU's ability to attract talent in a competitive job market, this recruitment has been approved for a hiring incentive payment of up to $5,700.00. More information regarding the hiring incentive payment program can be located on the HRS website: Hiring Incentive - Human Resource Services, Washington State University (wsu.edu)

This recruitment is approved for a referral incentive for eligible WSU employees. For instructions to complete this process and eligibility visit: https://hrs.wsu.edu/employees/benefits/employees-benefits-total-compensation-package/hiring-incentive/

Additional Information:

Area/College:

Student Affairs

Department Name:

Dining Services

City, State, Zip:

Pullman, WA 99164

Department Link:

dining.wsu.edu

Monthly Salary:

$4,762 - $5,085

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position. Successful candidates typically begin up to mid-point of the salary range. For more information regarding Administrative Professional (AP) Compensation at Washington State University (WSU), please visit the following website: https://hrs.wsu.edu/managers/classification-compensation/ap-compensation-structure/.

WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts.

For a more detailed summary of benefits offered by WSU for AP staff visit: https://hrs.wsu.edu/wp-content/uploads/2024/01/2024-Benefit-Overview-for-Faculty-and-AP.pdf.

Find total compensation information here: https://hrs.wsu.edu/managers/recruitment-toolkit/total-compensation/.

Overtime Eligibility:

Overtime eligible

FTE: 100%

This is a Permanent position.

Background Check:

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Application Instructions:

Applicants must upload all required documents listed below to their online application. Application materials should clearly communicate how the applicant meets all required qualifications.

• External candidates, please upload all documents in the 'Resume/CV' section of your application.
  
• Internal candidates, please upload all documents in the 'Resume/Cover Letter' section of your application. Please verify your education and career experience is updated in Workday: https://jira.esg.wsu.edu/servicedesk/customer/kb/view/263393319
  
• All documents must be attached before submitting the application. The application cannot be edited once submitted.
  
• Documents may be submitted in one file or separate files.
  
• Applicants are encouraged to upload as a PDF if possible.
  
• Applicants will be requested to provide contact information for professional references within the online application.
  

Required Documents:

• Resume
  
• Cover Letter
  
• References
  

Time Type:
Full time

Position Term:
12 Month

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.

Notice of Non-Discrimination

WSU prohibits sex discrimination in any education program or activity that it operates complaint with Title IX. Inquiries regarding Title IX and reports of sex discrimination can be directed to the WSU Title IX Coordinator. More information on WSU's policies and procedures to respond to discrimination and harassment are available here: Nondiscrimination statement.

To apply, visit https://wsu.wd5.myworkdayjobs.com/en-US/WSU_Jobs/job/Pullman-WA/Catering-Associate-Manager_R-12288

Washington State University is an Equal Opportunity/Affirmative Action Educator and Employer.







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