Details
Posted: 03-Mar-23
Location: Ithaca, New York
Type: Full-time
Salary: Open
Events Sales Associate - Cornell Catering
Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.
Student and Campus Life (SCL) inspires transformation in all Cornell students on their journey of individual, academic and personal evolution. Our division is comprised of leading student affairs experts who support our campus on pressing student life matters including public service, health, wellness, social justice, residential living, food services, sports, recreation, career services, and student activities and organizations including sorority and fraternity life. We provide support and services to roughly 25,000 undergraduate, graduate, and professional students on multiple campuses in the U.S. and abroad.
As a division of Cornell Dining, Cornell Catering and Moakley House, along with Concessions & Suites, are the premier providers of catering and concessions for the University Athletics organization. We are proud to work for Cornell and place a strong emphasis on Cornell Pride; our focus on students is one of the many concepts that differentiate these teams from other food service providers. With its team of experienced staff, Moakley House, is not only able to host a number of unique events but also houses a full-service restaurant on campus. Concessions and Suites provides a memorable food experience for the spectators, and athletes at Cornell Athletic events. Cornell Catering is a full-service caterer that provides incredible food and beverages to guests at formal banquets for thousands, elegant weddings for hundreds, or intimate dinners for a few. Over the past thirty-five years, Cornell Catering has worked with clients to create customized events that meet specific objectives and budgets.
The Events Sales Associate generates sales for Moakley House and Cornell Catering and will serve as the first point of contact for all customers looking for general information or to book an upcoming event at the Moakley House or other select venues. The Sales Associate works with new and existing clients in assigned markets for events ranging from 25 to 1,000 guests. This work includes handling initial inquires, checking availability, confirming logistics, partnering with the Catering team and our other SCL partners, finalizing contracts and concluding with processing the event billing. In addition, this position will lead or assist in the execution of on and off-premises events for Cornell Catering. This includes setup, operation, and breakdown of events according to a Banquet Event Order. Events executions includes but is not limited to buffets, receptions, and served lunches and dinners.
A successful Sales Associate:
- Demonstrates a high aptitude for customer service by tactfully and professionally responding to, and fielding, general inquires by phone and email in order to respond within a 24 hour period.
- Is knowledgeable about Cornell Catering services, including being able to understand and communicate information around our menu and other available services.
- Utilizes critical organizational skills in order to multi-task and be comfortable working in a fast-paced, multi-faceted environment with frequent interruptions and changing priorities.
- Is able to work both independently and as a member of a larger team collaborating with others in SCL, Dining and across campus in order to problem solve creatively and build key relationships and partnerships.
Required Qualifications:
- Associates degree with at least one year of experience in the hospitality management, or related field or equivalent combination of education and/or experience.
- Strong communication, both written and verbal
- Ability to build and maintain relationships.
- Strong computer skills including Excel, Word, PowerPoint, Filemaker, or similar database software, and calendar management programs.
- Strong customer service and interpersonal skills
Preferred Qualifications:
- Bachelor's degree in hospitality, corporate, conference or catering sales environment.
- Knowledge of University and surrounding community helpful.
- Knowledge of EventWorx or similar catering program is preferred
This position is located in Ithaca, New York. The successful applicant will be expected to workon campus. No relocation assistance is provided for this position. Visa sponsorship is not available for this position.
University Job Title:
Event/Conference Coord I
Job Family:
Administration
Level:
D
Pay Rate Type:
Hourly
Pay Range:
$22.75 - $26.44
Remote Option Availability:
Fully Onsite
Company:
Endowed
Contact Name:
Kelly Field
Number of Openings:
1
Job Titles and Pay Ranges:
Non-Union Positions
Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:
Prior relevant work or industry experience
Education level to the extent education is relevant to the position
Unique applicable skills
Academic Discipline (faculty pay ranges reflects 9-month annual salary)
Union Positions
Current Employees:
Online Submission Guidelines:
Employment Assistance:
Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also visit the office of Workforce Recruitment and Retention Monday - Friday between the hours of 8:30 a.m. - 4:30 p.m. to use a dedicated workstation to complete an online application.
Notice to Applicants:
EEO Statement:
Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.
2023-02-22-08:00
