NACE Career Center

This position is responsible for the overall sales efforts and operational direction for all front of house catering and special events activities at First Americans Museum. Daily client and customer contact required as well as inside and outside sales.

Essential Duties and Responsibilities

• Ability to sell the business and expand into new target markets within Oklahoma.

• Communicate with and lead events staff within the organization.

• Ability to drive space rental and catering revenue and expand on business with sales efforts.

• Ensure dining activities and services are provided in a high quality, consistent, and cost-effective manner.

• Provide the highest quality banquet and restaurant services to customer at all times.

• Performs a wide variety of basic duties while filling in for others, responding to and handling special workload requirements, projects, or events.

• This position may have to work some holidays.

• Must be available to work variable and split shifts Monday – Sunday depending on the events scheduled.

• Must be able to read and interpret Event Forms (BEOs) and Pull Sheets.

• Must have excellent communication and customer service skills.

• Arranges tables and decorations.

• Establishes and implements an organized system of supervision and general operating procedures.

• Directs and coordinates the promotion of new services.

• Is accountable for making sure all activities and operations comply with applicable internal and external regulations, laws, and sound business practices.

• Supports an active NMS safety program.

• Continuously seeks to improve the quality of assigned activities.

• Directs, trains, supervises, leads, evaluates, and develops assigned personnel to keep them informed and motivated.

• Plans and implements an effective staff training program.

• Makes sure the responsibilities, authorities, and accountability of all assigned employees are defined and understood.

• Takes positive actions to facilitate the employment of NANA shareholders.

• Consistently demonstrates professional skills in efficiently carrying out assigned activities, using all forms of communications, handling of change, developing employees, solving typical business problems, and making decisions.

• May assist with serving food to guests, washing, packing dishes, and utensils for removal to catering establishments.

• Other related duties may also be assigned.

Minimum Requirements

• High School Diploma or GED equivalent.

• Must have at least 2 years of formal post-secondary education in the hospitality field.

• At least 2 years of successful sales experience in the food service or hospitality field.

• ServSafe Certification before or obtained at time of hire.

• Previous catering experience a must.

• The ability to effectively accomplish service objectives with a sense of urgency.

• The ability to work effectively with a minimum of supervision or support.

• Must be able to effectively organize people and service activities.

• Must be able to balance multiple activities with an attention to detail.

• Dedication to understanding and exceeding customer expectations