Details
Posted: 08-Jun-22
Location: Ithaca, New York
Salary: Open
Internal Number: WDR-00031676
Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.
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Student and Campus Life (SCL) inspires transformation in all Cornell students on their journey of individual, academic and personal evolution. Our division is comprised of leading student affairs experts who support our campus on pressing student life matters including public service, health, wellness, social justice, residential living, food services, sports, recreation, career services, and student activities and organizations including sorority and fraternity life. We provide support and services to roughly 25,000 undergraduate, graduate, and professional students on multiple campuses in the U.S. and abroad.
As a division of Cornell Dining, Cornell Catering is the preferred catering service for Cornell University events and is uniquely qualified to serve the entire Cornell community and beyond. We are proud to work for Cornell and place a strong emphasis on Cornell Pride; our focus on students is one of the many concepts that differentiate Cornell Catering from other caterers. With its team of experienced professional staff, Cornell Catering is a full-service caterer that provides incredible food and beverages to guests at formal banquets for thousands, elegant weddings for hundreds, or intimate dinners for a few. Over the past thirty-five years, Cornell Catering has worked with clients to create customized events that meet specific objectives and budgets.
The Sales Manager supports the catering sales process and client support for university social events, student organizations, conferences, and wedding events in a catering operation that exceeds $1 Million in sales revenue. This position serves as the first point of contact for events ranging from 50 to 500 guests and is critical in ensuring that client business is retained. Additionally, this role will support the development of new business in assigned markets through regular sales activity. The Sales Manager, helps ensures that all client expectations are consistently met by working closely with the catering team and attending large and complex events and to ensure successful execution.
A successful Sales Manager:
Demonstrates excellent customer service that helps maintain strong and lasting relationships with our clients; this is done in part, by ensuring all event inquiries, calls, and emails are returned in a timely way.
Possess effective decision-making skills as well as displays flexibility and creativity in order to put clients at ease and address unique concerns efficiently and effectively.
Exhibits strong organizational skills to ensure appropriate follow-up with past and current clients and helps keep up to date on new food and catering trends for student groups, departments, and wedding clients.
Supports and looks for new growth opportunities within departments across Cornell Campus and beyond in order to exceed targeted sales goals
Is highly adaptable and flexible, working varied hours, in a team-based but constantly changing environment in order to support a diverse team that ultimately ensures the clients satisfaction.
Required Qualifications:
Associates Degree in hospitality or related field and at least two years of experience in in a hospitality setting and/or catering sales environment or an equivalent combination of education and experience
Excellent verbal and written communication skills including effective sales and negotiating skills
Technical/computer skills, including experience with MS Word Office productivity tools
Must be able to occasionally lift and carry weight up to 50lbs as needed when onsite for events.
Preferred Qualifications:
No relocation assistance is provided for this position. Visa sponsorship is not available for this position (as applicable)
This position is located in Ithaca, New York. The successful applicant will be expected to work primarily on campus. Visa sponsorship is not available for this position.
University Job Title:
Dining Assoc I
Job Family:
Auxiliary Services
Level:
E
Pay Rate Type:
Salary
Company:
Endowed
Contact Name:
Caleb Yu
Number of Openings:
1
Job Titles and Pay Ranges:
To learn more about Cornell's non-union staff job titles and pay ranges, see Career Navigator. The final rate of pay for the successful candidate will be determined considering the following criteria:
Prior relevant work or industry experience.
Education level to the extent education is relevant to the position.
Unique applicable skills.
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For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email mycareer@cornell.edu.
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EEO Statement:
Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.
2022-06-06-07:00
