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USC Housing, a division of USC Auxiliary Services, hosts more than 9,000 students, athletes, faculty, and staff throughout the year in over 50 properties on and off campus. Housing meets the challenge of inviting students into our Trojan family by making them feel comfortable, safe and welcome. We boast top-notch amenities including comprehensive recycling programs, simplified online repair requests, and more. Serving our students’ wellbeing is the reason that we are here and we share the same vision and excellence that they do.

We are seeking an Associate Director of Housing Administration to join our rapidly growing team.

The Opportunity:

Are you driven to create the best housing environments possible for our ever-changing world? Do you take pride in your ability to manage a team, develop innovative housing programs, and run a diverse business unit? Then we want you! As our Associate Director, you will manage all of our operations and administration. We hope that you will lead our team to continued excellence!

The Accountabilities:

• Project, plan, and oversee the environmental services, maintenance, energy management, sustainability, and environmental health and safety functions of the assigned facility, to include plumbing, carpentry, welding, and other general maintenance. Ensure optimal integration, synergy, and cost efficiency in the development and implementation of operating plans, systems, and procedures.
• Strategically plan and project large-scale capital projects and related budgeting. Develop proposals for capital projects and facility improvements designed to utilize older facility inventory more efficiently and profitably.
• Assess and organize organizational workload in a logical manner to maximize efficiency and meet project deadlines. Plan or schedule staff accordingly, including arranging for temporary workers when necessary. Make any necessary adjustments to meet deadlines and commitments. Develop methods of communication with employees that focus on quantifying workloads and productivity.
• Collaborate with local city and county governments and municipalities on university planning and facility projects to ensure compliance, acceptance, and coordination.
• Recruit, screen, hire, train, and directly supervise all assigned subordinate staff. Evaluate employee performance and provide guidance and feedback. Counsel, discipline, and/or terminate employees as required. Recommend departmental goals and objectives, including workforce planning and compensation recommendations. Reassess or redefine priorities as appropriate in order to achieve performance objectives.
• Manage special assignments or short-term projects as needed. Gather various materials and data for special reports and special projects as assigned.
• Maintain established systems and training programs to provide a safe working environment.
• Maintain all records and reports as necessary to comply with university, government, and accrediting agency standards, regulations, and codes.
• Develop and administer department budget. Approve/disapprove departmental expenditures. Develop short and long-term budget projections and plans. Provide financial status reports as needed.
• Maintain awareness and knowledge of current changes within legal, regulatory, and technology environments that may affect operations. Ensure senior management and staff are informed of any changes and updates in a timely manner. Establish and maintain appropriate network of professional contacts. Maintain membership in appropriate professional organizations and publications. Attend meetings, seminars, and conferences and maintain continuity of any required or desirable certifications, if applicable.
• Develop and implement security related procedures such as office opening and closing routines, recognition of duress signals, and key controls. Coordinate standards for security conscious awareness and behavior. Maintain knowledge of University’s crime prevention and suppression programs and services. Ensure dissemination of security related information to staff.
• Manage construction and renovation projects. Manage Deferred Maintenance and Facilities Improvement budget, including direct oversight of projects from inception to completion and close-out.
• Manage department sustainability initiatives, coordinate across internal and external partnerships, represent department as subject matter expert, achieve university directed goals and expectations for department.
• Consolidate, update and maintain through continuous improvement policy and SOP documentation for department.  Include audit and compliance as well as assessment and surveys in to provide metrics on performance.
• Oversee Admin area projects, services and initiatives as well as appropriate vendor contracts and relationships.
• Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time.

The Qualifiers:

• Education: Bachelor’s Degree. Combined experience/education as substitute for minimum education.
• Experience: 2 years.
• Expertise:
  • Understanding and working knowledge of large venue, facility, or public assembly building operations and maintenance.
  • Experience in event management including athletic competitions, musical concerts, community events, and/or filmings.
  • Experience in the setup, execution, and teardown of events.
  • Demonstrated ability to learn city and state building codes and OSHA work standards.

What We Prefer:

• Bachelor’s Degree in Business Administration or related field.
• 4 years of directly related experience.

The Trojan Family Rewards:

We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families including:

• Benefits: dental and vision plans, tuition assistance for our employees and their families, paid time off, flexible spending accounts, 2:1 retirement plan contributions, child care centers and up to $50,000 housing subsidy. And because we are a qualifying public service organization, you may qualify for Public Service Loan Forgiveness (PSLF) for educational loans. Don’t believe us? Visit benefits.usc.edu.
• Perks: discounts to USC sporting events, USC Bookstores, wireless plans, travel, accommodations, and local entertainment. 
• Career Growth: We are the largest private employer in Los Angeles offering tremendous development opportunities in multiple fields and industries. The Trojan Network connects current and previous members of the Trojan family to create an endless professional network.

This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!

As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.

USC has great minds that transform the world with their talents and research. Will you be one? Join us!

FIGHT ON!