Indian Valley Country Club is currently searching for our next Banquet/Catering Manager. We are very excited for this search process and for the opportunity to welcome the right person into our team and family.
The position posting is below but the most important attributes that we are looking for are passion for what you do, creativity, and the proven ability to work as a team and to lead people. A great attitude and a team-oriented mindset are very important to being the best fit into our management team and member-culture. If these are attributes you possess or goals you strive towards, this may be a very good fit for you.
Indian Valley is an awesome club with a casual feel that is heading in a great direction. Our membership is very engaged and their pride in membership is amazing. We have more Social members than we’ve had in years and we’re keeping our foot on the gas pedal. As a management team we still see a lot of potential for the quality and variety of products and services we offer and for the satisfaction of our members. We hope to find a candidate who will fit well into our team and help continue to push the success of Indian Valley along.
Below is some information about Indian Valley and some information about the position. Again, we are looking for the right person who takes great pride in what they do and is eager to grow a team and an operation to new heights. You would have my absolute support and the freedom to manage the operation towards the goal of member satisfaction.
Please review the information below. Resumes and cover letters can be sent to me at email@example.com, preferably prior to October 19th.
Banquet Manager Posting Reports to: General Manager
Club Mission Statement: To provide our members & guests with an outstanding and welcoming private Golf & Country Club experience in a family friendly environment.
Employee Mission Statement: Do what you do better than you did it yesterday.
32,000 square foot clubhouse
$1.2M annual food revenue ($600K bev.)
50% a la carte/50% banquets
350 seat Ballroom which can be divided in half
70 seat Private Dining Room which can be divided in half
10 seat Boardroom
Outdoor venue for cocktail receptions and/or wedding ceremonies
65 seat Dining Room
60 seat Pub
55 seat Outdoor Deck
Men’s Grill (60 seats inside, 45 outside)
Pool facility with bar and full service food & beverage
Jonas POS system & Catering Module
Fiscal year – July through June
Food & Beverage Operation:
The Clubhouse is open Tuesday through Sunday for Lunch and Dinner. In the off-season our hours are reduced, closing on Tuesdays and closing after lunch on Sundays.
Our banquet operation is consistent and quite busy with over 20,000 ‘covers’/year. We benefit from a great deal of repeat business, thanks to consistent, quality food and a devoted service team. We believe there is significant opportunity for growth with a large untapped market in the area. We hope to, during the new Banquet Manager’s first year, revamp the banquet menus, striving for creativity and a deliberate, consistent pricing strategy (current menus are available on our website).
There is also a strong possibility of a significant Clubhouse renovation project in the next year. This would refresh the banquet rooms and, we believe, make the club more attractive for weddings and other new banquet business.
Social and golf events for our members are an important part of our business as well. Though not often big money-makers and, with a few exceptions, are often smaller, they represent an important opportunity to ‘wow’ our members and their guests with quality and, most importantly, creativity. These include wine dinners, men’s & ladies’ golf luncheons or hors d’oeuvre events, themed Nine & Dines (Superheroes, Heaven & Hell, I’m a Kid Again, etc.), Christmas Party, Independence Day Bash, Ladies’ Nights Out, etc.
This recent newsletter will give you a further glimpse into some of the things we have going on around the club (click here).
Banquet Manager Position:
Being a smaller club, all of our management team ‘wears many hats’ and this position is no exception. We help each other out and cover a lot of ground during the busier times. There are also slower times when we can catch our breaths and spend time working on projects and getting ahead of planning responsibilities. The core responsibilities of the Banquet/Catering Manager are following up on leads, planning, setting up and implementing banquet and member events.
The Banquet/Catering Manager is responsible for working with member and non-member event hosts to plan the details of events. These can range from weddings to business meeting to fundraisers to family dinners, all of which we pride ourselves in customizing to exceed the guests expectations. Taking the time to understand the host’s vision for the event and guiding them so the details can be communicated to the rest of the IVCC team.
We are fortunate to have very consistent repeat business as groups are always pleased with the food, beverage and service we deliver. There is great potential, we believe, to grow this business by reaching out to area businesses that have and have not hosted events at our club in the past. Our menus can also be enhanced and is something we would like to see addressed in the first year of the successful candidate’s tenure.
The Banquet/Catering Manager will work with event hosts through the planning process and throughout the event, being the point of contact and ensuring successful food, beverage & service. Though we have a strong, tenured banquet service team, including a ‘Captain’ who coordinates much of the service team, the Banquet Manager is responsible for this team and for quality service at the event. We would like to see this service continually improving and expect the Banquet Manager to lead this operation towards industry ‘best practices’.
The successful candidate will also be responsible for room setup for all these events. We have part-time housemen to assist with room setups for larger events but the Banquet Manager is ultimately responsible for ensuring this happens for all events in a timely manner, as well as appropriate storage of our equipment. Scheduling and prioritizing housemen hours to be most impactful must be done within budgeted guidelines.
Billing all events in a timely manner through our Jonas software system and working on annual operating and capital budgets are included in this position’s responsibilities. Working with the administrative staff to ensure this is done properly and consistently, and the Controller on budgeting and forecasting matters.
Member events, generally golf events and social events, are also part of this position’s responsibility, along with the Assistant Manager and General Manager. The successful candidate will work with members and the management team to provide a variety of quality offerings, marketing them, and implementing them to exceed members’ expectations.
As mentioned above, there are very busy times and less busy times in our banquet schedule. As time permits, we expect this individual to assist with other responsibilities, which may include overseeing the dining areas, helping expedite food from the kitchen, member-holiday events, etc. We thrive on teamwork and expect that out of our entire management team.
A proven track record in banquets and catering, especially in a planning position, in a country club or similar high-volume, high-quality organization.
Experience developing employees, including a verifiable track record of promoting teamwork and developing potential in employees.
Excellent time-management and administrative skills, including in Microsoft applications and preferably with Jonas or other event planning software.
An excellent communicator, friendly, empathetic and thorough in verbal and written exchanges.
Experience and understanding of departmental budget and financial goals and effective management skills to achieve or exceed these goals.
A positive, ‘can do’ attitude, friendly and outgoing personality, and strong beliefs in the importance of teamwork.
An unwavering commitment to quality and to doing things the ‘right way’.
Additional Salary Information: • Competitive base-salary plus commissions on banquet food & beverage revenue.
• 90% employer paid Health Insurance for employee and 10% for eligible family members.
• Professional dues and expenses for CMAA or NACE membership, subject to the annual budget.
• Standard benefits include vacation time (PTO) and additional sick days, employer-paid life insurance & long-term disability, and participation in the club’s 401k plan after standard waiting periods.
• Cell phone data plan
About Indian Valley Country Club
Founded in 1952, Indian Valley Country Club is one of the oldest private clubs in the area- featuring a golf course unlike any other in the world. Designed by William Gordon, the challenging course has been the host for GAP Tournaments and local Qualifiers, and is complemented by rolling fairways with meticulously maintained fairways and greens.
The Club boasts one of the largest practice facilities in the Philadelphia region for our members to hone their game. Our professional golf staff offers lessons for all age ranges and the Pro Shop offers IVCC apparel and equipment to help take your game to the next level!
Dine in one of three dining rooms, enjoy our full-service bar, or reserve an intimate private dining room or our Ballroom for your special events - personal or business. Chef Scott Passaretti has provided wonderful food items for over 15 years. Our members rave about the food quality.
We have many wonderful social traditions at the Club - including the pool's opening on Memorial Day Weekend, the wide-ranging Fourth of July festivities, pool parties, the Kid's Dive-In Movie, our Halloween party, and the Holiday Dinner Dance to name a few spectacular events.
The ...Club’s pool facilities include two pools; one for laps and one for children, and is staffed Memorial Weekend through Labor Day. Come to the many wonderful parties on the pool deck during the summer - or host your own.